Choice Mutual Reviews 1,535

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Anthony Martin was very professional, kind, caring and very pleasant to talk to. He w as prompt in returning my phone calls. he made the process very easy and simple.He was very patient with me on the phone to walk me through on how to work the computer. He deserves a raise. Thank You!

Rated 5 out of 5 stars

The man Anthony Martin helped me and was very helpful and very easy to talk to, for such a important thing in life.i like him and will always remember.

Rated 5 out of 5 stars

At 70 years old, I finally got around to signing up for final expense insurance. Google search led me to Choice Mutual and within days, I signed up with Mutual of Omaha through their agent, Brian Barber. Any senior needed such insurance should go with Brian and Choice Mutual.


Company details

  1. #2 of 20 best companies in Life Insurance Agency
  2. #1 of 6 best companies in Funeral Insurance Company
  3. #13 of 97 best companies in Insurance Agency
  4. #6 of 27 best companies in Insurance Broker
  5. #2 of 129 best companies in Online Marketplace
  6. #2 of 12 best companies in Term Life Insurance Provider Company

Written by the company

Choice Mutual is an insurance agency specializing in final expense insurance for seniors who want peace of mind knowing their funeral expenses won't burden their loved ones. We partner with multiple providers so we can compare dozens of plans side by side to find the best value for each customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Very simple process

Very easy and quick process for approval from Start to finish

Date of experience: April 21, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you Maria! Never forget to call us when you need help with your coverage.

Rated 5 out of 5 stars
Verified

Anthony Martin was very professional

Anthony Martin was very professional, kind, caring and very pleasant to talk to. He w as prompt in returning my phone calls. he made the process very easy and simple.He was very patient with me on the phone to walk me through on how to work the computer. He deserves a raise. Thank You!

Date of experience: April 11, 2025

Choice Mutual logo

Reply from Choice Mutual

Malama- thanks for your kind words. We sincerely appreciate you!

Rated 5 out of 5 stars
Verified

Great experience

Anthony was great. He was kind and explained everything in detail. He also got everything done very quickly. I couldn't have ask for a better agent.

Date of experience: April 17, 2025

Choice Mutual logo

Reply from Choice Mutual

Thanks Donna! We're thankful you gave us the chance to earn your business and for the great review.

Rated 5 out of 5 stars
Verified

The caring and helping others

The Rep i talked to was very nice and caring and very helpful and the price i pit was very reasonable for my age thanks for your help.

Date of experience: April 15, 2025

Choice Mutual logo

Reply from Choice Mutual

Thanks Basimah. We really appreciate your kind remarks.

Rated 5 out of 5 stars
Verified

Good price, No hard sell!

Good price. Easy to work with. No hard sell. No bait and switch.
So far so good.

Date of experience: April 11, 2025

Choice Mutual logo

Reply from Choice Mutual

Thanks Chuck. We're happy you were pleased with the whole process. Call us any time you need help with your policy.

Rated 5 out of 5 stars
Verified

GOOD DEAL.

BETTER PRICE AND DIDN'T TAKE A LONG TIME.

Date of experience: April 09, 2025

Choice Mutual logo

Reply from Choice Mutual

Thanks Linda. We so appreicate your feedback. Call us whenever you need any help with your policy!

Rated 5 out of 5 stars
Verified

Excellent customer service

Anthony was very helpful explaining the application process. He was in constant contact and was very professional.

Date of experience: April 07, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you for taking the time to leave us a review. We sincerely appreciate you!

Rated 5 out of 5 stars
Verified

I had tried 2 different agents,1 kept…

I had tried 2 different agents,1 kept me on the phone for over 2 hrs.Brian Barber was my 3rd call.I could not have ask for a nicer agent.He explained, gave me choices and got approved right then.ThanksBryan.

Date of experience: April 04, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you Jan. We do things differently here :) So glad you were pleased with everything. Thank you so much for the review.

Rated 5 out of 5 stars
Verified

Agent

Agent: Anthony Martin
Best agent you can have very great communication skills fast and easy didn’t have to stress about anything just make it so comfortable they take care of you I’m grateful to have this agent on my team to provide me assistance!

Date of experience: April 03, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you Maurice. We sincerely appreciate your kind words. Call us any time!

Rated 5 out of 5 stars
Verified

At 70 years old

At 70 years old, I finally got around to signing up for final expense insurance. Google search led me to Choice Mutual and within days, I signed up with Mutual of Omaha through their agent, Brian Barber. Any senior needed such insurance should go with Brian and Choice Mutual.

Date of experience: April 01, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you William. We aim to please :) Call us whenever you happen to have questions or need help with your insurance policy in any way. Thanks again!

Rated 5 out of 5 stars
Verified

Anthony is great at explaining and…

Anthony is great at explaining and knows the details of life insurance, he made it an easy decision!

Date of experience: April 01, 2025

Choice Mutual logo

Reply from Choice Mutual

Thank you Mike. We appreciate you giving us the chance to earn your business and glad you were pleased with everything.

Rated 5 out of 5 stars
Verified

Affordable life insurance with choice mutual!

Hello there, I’m a new customer and my representative was Brian Barber! He was absolutely amazing right from the beginning of my journey with trying to buy and understand End of Life Insurance how I called it… He took the time to listen to all my needs and concerns, which is how he was able to provide me with the best advice about all the different companies and policies that he had to offer. He was willing to go the extra mile for me,when my first choice didn’t come through, he cheered me on with confidence to find the next best choice in his opinion… He also took his time in explaining everything thoroughly in a manner that I would understand the insurance lingo! He answered and returned every phone call/text message I made in a timely manner! Brian is 100% the best in the business! I truly recommend him for all your insurance needs because he is very knowledgeable and has a lot to offer his clients!

Date of experience: March 31, 2025

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Reply from Choice Mutual

Wow Deborah we are at a loss for words on how to adequately respond to your incredible review. All we can do is sincerely thank you for allowing us to help you and for your most generous praise. Thank you so so much!

Rated 5 out of 5 stars
Verified

Choice Mutual is my Happy Choice

I am glad to have selected Choice Mutual. Their super organized website made it so easy to understand their insurance services, coverage, and monthly cost. As icing on the cake, I was assigned Anthony as my representative. He answered my questions and guided me through the application process in such a professional, kind, and knowledgeable manner. It feels very rewarding to not only choose an excellent company but also to work with an outstanding representative like Anthony.

Date of experience: March 31, 2025

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Reply from Choice Mutual

Myrna- thank you so so much for your awesome review! Please call us whenever you have questions or need help with your policy.

Rated 5 out of 5 stars
Verified

If you’reChoice Mutual and Representativelooking for someone that you…

If you’re looking for someone that you can trust and not waste your time Brian Barber with Choice Mutual is your guy. I’m very satisfied with everything he did for me. If I could give more than a five star to Brian and Best Choice I would!

Date of experience: March 29, 2025

Choice Mutual logo

Reply from Choice Mutual

Wow Terry thank you sincerely for your kind remarks. Never hesitate calling us when you need help with your policy. Thanks again for the review!

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