Best in Children's Furniture Store

2 hours ago

EB

Excellent customer service the minute we walked in the door. Helped us find the right mattress without being rushed or pushed to purchase. Highly recommend.

19 minutes ago

SB

Terrible customer service and support !

5 hours ago

JG

The chair is really comfortable and the massage pad that you put on the chair is really helpful for your back and neck

2 days ago

easy to order - very good pricing

A day ago

LD

Very easy to locate the item I was looking for. Very detailed description of the item. I would definitely purchase from you again.

17 hours ago

TB

Good quality floor bed, easy for my toddler to use. Just wish it came in a few more color options.

Apr 14, 2025

Everything about this bed works well—the size, the safety, the look. Only reason I’m giving four stars is the shipping took a bit longer than expected.

5 days ago

I normally do not leave a review, but this company has called, emailed, and will not leave me along until I do. So, here we go. Here are the facts. They asked me to give a review before I even received our order. We bought the climbing gym in November to have for Christmas. We received it well into the new year. So, naturally, I wrote We have not received the order yet. After receiving the order, the company did reach out via email and apologized for the delay, gave a $30 merchandise credit and a $30 refund (for a product over $300). They did not have to give a refund or credit, which was at least something. We will probably not use the $30 credit because most of their products are expensive and after this experience, not sure that $30 credit is worth it. They asked me to update my review, which I would have BUT then they did not give me a link to update it. The company proceeded to call multiple times (and when I say multiple times, I mean left me MULTIPLE voicemails), asking me to update. I emailed back stating I would update but either I didn't get the email or it got lost. They said they couldn't send the review link again. And they mentioned to update my review here. I would have given more stars except I felt harassed regarding giving a review, and they did not make it easy or convenient to update the review. The climbing gym itself, my daughter is not that interested in it, and we find her climbing on other items other than the actual climbing gym. The gym itself is a bit wobbly; it does not feel all that sturdy. I would not feel comfortable with my child climbing on it without assistance. In my opinion, it was not worth the cost.

4 days ago

VS

Pam is the ladies name, and she is so seasoned, she knows exactly what’s fit your room. I wanted a queen and the measurements didn’t allow me to have that size, so l had a full size which allowed a night stand both sides. A perfect fit for my room. I am truly happy for her advice. She is the perfect person for that position

5 days ago

JA

The Hatch Restore 1 product is more or less useless without connecting it to the app, and the app installation procedure more or less forces you to sign up for a paid monthly subscription. To be clear, I could not see any way to complete the installation without agreeing to a paid subscription--if there is any alternative, Hatch have clearly made an intentional effort to obfuscate that alternative. If you want to cancel the subscription without being charged, you have one week, and they don't exactly make the cancellation process obvious, either. To add to this portrait of greed, I only purchased a new Hatch because I wasn't able to use the one my friend tried to gift me. He'd bought one, used it a few times, but it never really stuck for him as a matter of daily routine. So, one day when I expressed interest, he said that I could have his old one. Except not. When I tried to connect his Hatch Restore 1 to my phone, it told me that it was not able to register it, asking me if I was attempting to share it with a friend, or if I was sure I'd bought it from an authorized retailer and that it hadn't been previously used, etc. It outright refused to continue and required that I submit a support ticket, i.e., get permission from Hatch to let my friend gift me his old Restore 1. I put the ticket in, and after a couple of days with no reply, decided to just buy my own. Excuse me, but what right does Hatch have to insert themselves into this process? If my friend wants to give me an item that he paid for (i.e., his property), I shouldn't have to go and get approval from Hatch. They even had the audacity to ask me (in the app) what I "hoped to gain" by accessing this device! Hatch, it's absolutely none of your business! The second my friend purchased that device, it became his property, it's not your place to decide whether or not he can gift it to a friend, but your motives are crystal clear. A portrait of greed: A company that tries its hardest to force users into paid subscriptions and then tries to create artificial scarcity by making sure that if you want a Hatch, you have to buy a new one. I guess if my friend doesn't want his Restore 1, he might as well throw it away? A company that prioritizes their own monetary gain over the experiences of their customers. Their motives and intentions are clear--Hatch only cares about Hatch, and they'll abuse their own paying customers to wring out every last dime they possibly can. Do not do business with this company!