Jim answered all of my questions and got my carpet tiles shipped to the Midwest, quickly and much cheaper than anywhere else I found. I would definitely order from them again.
Carpet Express Reviews 1,030
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Excellent customer service! The rep gave me a discount on my carpet pad because the cost of shipping was pretty high. Very please with my experience!
Dennis at Carpet Express was great! Got me the samples FAST, got the carpet I needed FAST and kept me updated with phone calls and emails throughout the whole process.
this company is doing well with getting quotes back quickly, following up with specific orders in a timely manner that is very critical in our every day flooring environment. Thanks to Gabriel who rocks and rolls we can always count on him.
Company details
- #1 of 13 best companies in Flooring Store
- #11 of 174 best companies in Furniture Store
- #3 of 36 best companies in Interior Designer
Written by the company
At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.
Carpet Express - Huge Savings on New Floors
Written by the company

- Carpet Express is your source for discount prices on America's most trusted brands of residential and commercial flooring.
- At Carpet Express, great prices are only the beginning. Builders and individuals buy from us with confidence knowing their entire order will be handled right. The Carpet Express showroom and distribution center is located in Dalton, GA, "The Carpet Capital of the World," Our location enables us to offer timely delivery and dependable service throughout the United States.
Discount Prices on Flooring
Wholesale Prices on Carpet, Hardwood, Luxury Vinyl Plank, Laminate, & Sheet Vinyl

Contact info
3068 North Dug Gap Rd., 30720, Dalton, United States
- 800-922-5582
- customer.service@carpetexpress.com
- carpetexpress.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Easy experience
Jim answered all of my questions and got my carpet tiles shipped to the Midwest, quickly and much cheaper than anywhere else I found. I would definitely order from them again.
Date of experience: April 09, 2025
Expectations exceeded
Expectations exceeded! Enjoyed working with everyone involved.
Date of experience: March 27, 2025
They sealing good products for good…
They sealing good products for good price.
Date of experience: March 27, 2025
Excellent customer service
Excellent customer service! The rep gave me a discount on my carpet pad because the cost of shipping was pretty high. Very please with my experience!
Date of experience: March 21, 2025
Wonderful staff....friendly
Wonderful staff....friendly, helpful, informed
Date of experience: March 04, 2025
Professional, kind, and fast
Carpet Express was fast an professional. A great job, done quickly and fairly. Thank you.
Date of experience: February 21, 2025
Only thing issue I had was delivery
Only issue I had was delivery. Why roll up 500lbs of carpet? Why couldn't it be two or 3 rolls?
Date of experience: March 19, 2025
Ohio Girl
Sonja was awesome to work with and she found what I needed at a great price. I would definitely use Carpet Express again.
Date of experience: March 20, 2025
Great Service
Dennis at Carpet Express was great! Got me the samples FAST, got the carpet I needed FAST and kept me updated with phone calls and emails throughout the whole process.
Date of experience: March 17, 2025
Quick responses.
Quick responses. Pricing was very reasonable even for shipping and delivery.
Date of experience: March 10, 2025
LaGretta and Bryan were fantastic - professional, accommodating, and committed to quality.
LaGretta and Bryan have been absolutely wonderful to work with - incredibly accommodating, dedicated to quality craftsmanship, and focused on delivering excellent customer service. I highly recommend them to anyone considering a flooring renovation, and we look forward to working with them again in the future!
Date of experience: March 23, 2025
Friendly and fast in getting orders out
this company is doing well with getting quotes back quickly, following up with specific orders in a timely manner that is very critical in our every day flooring environment. Thanks to Gabriel who rocks and rolls we can always count on him.
Date of experience: February 27, 2025
Great customer service Mr Jim Young …
Great customer service Mr Jim Young is very knowledgeable and a great salesman
Date of experience: February 27, 2025
Order was completed quickly
Order was completed quickly. Sales rep was helpful and efficient.
Date of experience: February 27, 2025
Delivered flooring on time
Delivered flooring on time. Jim was great to work with. Would buy from here again.
Date of experience: February 13, 2025
Quick and great service!
Quick and great service! Customer service understood what color and kind of carpet we needed without looking at a sample!
Date of experience: February 12, 2025
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