CarBrain Reviews 6,722

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It was finally time to sell my favorite car. I reached out to several sites. Edmar with CarBrain was the first to respond. The offer was reasonable. When I received a bit better offer from another company, Edmar was able to better it. I accepted the offer. Then, Edmar really impressed me! He walked me through each step of the sale, staying in touch and answering my questions. Edmar helped to make an emotionally challenging sale go smoothly and easily. I would highly recommend Edmar!

Rated 5 out of 5 stars

I reached out to CarBrain for a better offer while researching how to scrap my Ford truck. I was happy to receive a higher quote from CarBrain than from the repair shop that my truck was towed to. I dealt with Samir through the entire process he was very professional and I felt comfortable knowing I was in good hands making choosing CarBrain a good choice!

Rated 5 out of 5 stars

Excellent service! They called me asked me a few questions and scheduled the pick up. Olvin Mejia was awesome, he even followed up with me after the car was picked up to ensure that everything had gone well. I would highly recommend them for selling an old car.

Rated 5 out of 5 stars

Magdi made it a quick and efficient process. Quick communication. Got check at the same time they picked up the car. Will definitely recommend CarBrain.


Company details

  1. #3 of 12 best companies in Car Dealer

About CarBrain

Written by the company

CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!

We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.

Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at info@carbrain.com. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.

CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 76% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars

Solid experience

I was wary about these kinds of services but it all turned out well in the end! The only snag I hit was at the very beginning of the process. I was looking at different sites/companies to sell my damaged car and get the highest offer available, but as I was dealing with the aftermath of the accident, it took a while for me to settle on CarBrain and accept their offer. Once I did, I didn’t hear back from them for around a couple weeks. I eventually noticed their offer was “expired”, although there was no note of that when I accepted their offer or after. However, once I reached out to CarBrain over email, I immediately got a response and text message from Edmar and we got things moved along. They did lower the price for some reason but it was negligible (only $20 difference) and was still the highest offer I could find compared to others.

Once that was squared away, I contacted the tow company, sent proof of ownership, scheduled them to come out, and they came out during the scheduled time with a phone call to give me a heads up beforehand. They gave me the check, had me fill out the DMV paperwork, and gave me a number to call for any questions.

Edmar also followed up after the pickup to confirm everything worked out, and offered to send the bill of sale to me so that I could release liability of the car through the DMV.

All in all, it all worked out pretty much as hoped, with a few details to work out in between but nothing too complicated. Edmar was very helpful and responsive and I’d say I had a good experience using CarBrain and the towing company they work with.

Date of experience: April 19, 2025

Rated 5 out of 5 stars

Excellent service

Excellent service! They called me asked me a few questions and scheduled the pick up. Olvin Mejia was awesome, he even followed up with me after the car was picked up to ensure that everything had gone well. I would highly recommend them for selling an old car.

Date of experience: April 19, 2025

Rated 5 out of 5 stars
Verified

Neon Gone!

From start to finish the process was very smooth. I was given a fair offer and time when to expect a driver to pick up the car. No time wasted, no run-around.

Date of experience: April 15, 2025

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