4.9
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Alex was absolutely wonderful with our remortgage and was a pleasure to deal with. He was responsive when I had queries and incredibly supportive and had all the answers I needed. Chloe was also quick to respond and very helpful. I cannot recommend Alex, Chloe and BB Mortgages enough, brilliant service. 5*- we will be back in the future. Thank you!
Dean was an amazing help from start to finish, he really helped us with our relocation and buying our new home. He was always ready to answer any calls and questions and was quick to pass through paperwork and converse with solicitors and estate agents. Would definitely recommend to anyone. They came well recommended by another family member to us.
Very professional, friendly, patient and extremely supportive team.
I mainly dealt with Alex and Eleanor who couldn’t do enough to make sure you got the best mortgage, that met your needs in every way.
My experience with moving home has been very stressful, yet Alex at BB mortgages always stepped up to support where he could.
I would highly recommend BB mortgages as they made the mortgage process and life cover part so stress free.
Dean goes above and beyond well and truly. He contacted us about remortgaging in perfect time to get it all sorted, explained everything to us, answered all of our questions and even delivered the paperwork to our home in person due to us having a premature baby and being unable to come in to the office so soon. He is truly the kindest man and so professional! 10/10 thank you, you are an asset to BB Mortgages!
BB Mortgages, Newark based Mortgage Advisor - We pride ourselves on being local, impartial, specialist advisors for your mortgage and insurance needs.
United Kingdom
4.9
227 reviews
Alex was absolutely wonderful with our remortgage and was a pleasure to deal with. He was responsive when I had queries and incredibly supportive and had all the answers I needed. Chloe was also quick to respond and very helpful. I cannot recommend Alex, Chloe and BB Mortgages enough, brilliant service. 5*- we will be back in the future. Thank you!
Date of experience: March 03, 2025
Dean was an amazing help from start to finish, he really helped us with our relocation and buying our new home. He was always ready to answer any calls and questions and was quick to pass through paperwork and converse with solicitors and estate agents. Would definitely recommend to anyone. They came well recommended by another family member to us.
Date of experience: March 21, 2024
Alex was very helpful and attentive during the whole process and would definitely recommend!
Date of experience: November 27, 2024
Very good and honest people. They will look after you in every possible manner.
This is our third property and BB Mortgage is 1st choice.
Date of experience: November 15, 2024
The service provided by Alison at BB Mortgages is exceptional! I had forgotten when my mortgage was due to be renegotiated but Alison knew to the date, even after a five year gap, and got in touch way ahead of time to find me the best deal. She is thoroughly professional, knowledgeable and very friendly! I couldn't recommend Alison and BB Mortgages more highly!
Date of experience: March 20, 2024
Dealt with Alison, who is extremely helpful and warm and really professional. Mortgages are always stressful and Alison made sure it was as stress free as possible. I shall be back.
Date of experience: March 01, 2024
Very professional, friendly, patient and extremely supportive team.
I mainly dealt with Alex and Eleanor who couldn’t do enough to make sure you got the best mortgage, that met your needs in every way.
My experience with moving home has been very stressful, yet Alex at BB mortgages always stepped up to support where he could.
I would highly recommend BB mortgages as they made the mortgage process and life cover part so stress free.
Date of experience: February 06, 2024
Reply from BB Mortgages
Thank you Kelly for your lovely feedback. It's been a pleasure to work with you in arranging your mortgage and life cover.
Date of experience: February 02, 2024
Reply from BB Mortgages
Thank you for your 5 star review
I had a great experience
Which I don't think any one would
have received less.
Date of experience: February 01, 2024
Reply from BB Mortgages
Thank you for your five start review.
Fantastic service, always available to talk through various mortgage options and any concerns that I had, friendly professional team
Thank you guys
Date of experience: February 02, 2024
Reply from BB Mortgages
Thank you Tim for your lovely feedback and 5 star review.
Great advice and help regarding getting a mortgage from the team, especially Alison, and I feel confident and happy as a first time buyer that I got the best mortgage to suit me
Date of experience: January 10, 2024
Reply from BB Mortgages
Thank you for your feedback. We wish you all the best in your new home.
Alex of BB Mortgages was extremely helpful in helping me identify options and in seeing the process through to the end. I felt like I was in safe hands.
Date of experience: November 30, 2023
Reply from BB Mortgages
Thank you for your 5 star review.
I have good experience with BB mortgages every thing is o my god thank for this to became life easy and best
Date of experience: January 19, 2023
Reply from BB Mortgages
Thank you for your lovely feedback and 5 star review.
Fantastic team! Increadibly reliable, and took on the full responsibility of get the best mortgage avalible and inplace for the purchase. Dean was brilliant, eager to help and accomadating with any qeuires at all the stages making sure I got the best deal (in such a complicated market currently), and was always a phone call away. Rebecca was swift in responding to issues, so much so that she ended up chasing the soclictors regularly to make sure everything was progressing and going smothly. Will be using them again in the future. ★★★★★
Date of experience: September 15, 2023
Reply from BB Mortgages
Thank you for your amazing comments and feedback. We look forward to working with you again in the future.
Everyday explained in detail and made very easy to understand.
Alex is very friendly and kept us upto date through every stage of our mortgage
Date of experience: September 15, 2023
Reply from BB Mortgages
Thank you for your lovely feedback and 5 star review.
I’ve always used BB for my mortgage advice and mortgage
Everyone in the team is helpful especially
Alison she is amazing 🤩
Date of experience: September 07, 2023
Reply from BB Mortgages
It's fantastic to hear that you've had such a positive experience with BB Mortgages for your mortgage needs.
Thank you for sharing your feedback, and we're delighted to continue assisting you with your mortgage advice in the future.
dean was very helpful he was the easiest point of buying my house
Date of experience: August 17, 2023
Reply from BB Mortgages
Thank you for your 5 star review.
Excellent service from the team at BB mortgages.
Professional, informative and friendly.
I would highly recommend BB Mortgages whether you have a simple or complex case these guys will find a solution.
Big thanks to you all for making dreams come true!
Rach@The Heathers
Date of experience: August 09, 2023
Reply from BB Mortgages
Thank you Rachel for your lovely comments.
Alex was amazing! He made it so easy for us to remortgage and sort our life insurance. He was easily contactable and gave us several options throughout the process to ensure we got the right products for us. Thank you Alex. Would 100% recommend.
Date of experience: August 01, 2023
Reply from BB Mortgages
Thank you for your kind words and 5-star review! We are thrilled to hear about your positive experience with Alex.
Searching for a mortgage broker, I wanted to use a local business. I found BB mortgages on a web search. You never really know what you’re going to get from web searches, but I was delighted with BB Mortgages. Buying a home is a very personal and emotional decision. From my first call, they were responsive, professional, knowledgeable and empathetic. They clearly had a comprehensive range of lenders they can seek the best rates and terms from, more importantly have personal relationships with those lenders which helps to speed up the process. Their fees were transparent and reasonable. My mortgage advisor was Dean who I couldn’t fault. If you need a mortgage advisor, give them a call!
Date of experience: July 24, 2023
Reply from BB Mortgages
Thank you so much for sharing your experience with BB Mortgages! We understand that buying a home is a significant and emotional decision, and we are committed to providing the best possible service to our clients.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
