Best in Aquarium Shop

11 minutes ago

I have made numerous purchases from this company. Every single time the customer service was more than just exemplary! Will continue to be a loyal customer.

7 minutes ago

SI

My fish arrived in good condition. The blackwater staff was very accommodating with timing my shipment.

Apr 14, 2025

BA

Overall, the items were good, except for some slate. It was extremely rusty and honestly looked like something I could have broken off from my garden pavement. I reached out to the company regarding this issue, but after 4 days, I still haven't received a response to my ticket.

4 days ago

Hang on the back 7w 20-40 gal are awesome 👍

2 days ago

AJ

Is it not possible to give minus stars? , Bought a 650 xxl and soon it leaked on all sides af the bottom. DO NOT BUY FROM THIS COMPANY, you will regret it.

Dec 13, 2023

LB

Quick shipment, perfectly packed. All Shrimps are exactly coloured as the pictures show. Not one of them has less quality, which often happens when ordered online.

Apr 2, 2025

JE

I have made 3 orders totaly. I had som issue 1 time with an aquarium. I contacted Olibetta by Email. I send a picture on the aquarium, next day a new was on the way. Verry kind suport and really nice products for a god price. I really recommend Olibetta.

Apr 8, 2025

ML

Ordered pet meds last Monday (3/31/25), and paid $40 (!) for “2nd day FedEx delivery”. When the provided tracking # showed (after the 4th day) that it was still nowhere near me, I wrote to Juicyskate to ask for help. They said they were sorry and were “investigating”. A day later (still no meds), I wrote again asking for a shipping refund (asked only for the shipping credit, since it was clearly not even close to a two day shipping). Was told that they wouldn’t refund the shipping charge, but would offer me a discount on my “next order”. I replied that that was an unacceptable solution, but got no response. Meds finally arrived today (4/7/25, the 8th day after my order). Clearly not a customer oriented company (&, for the record, my communications were all polite, and a freight credit under these circumstances seems entirely reasonable… but not to them, apparently).