Best in Antique Furniture Store

4 hours ago

TH

Very uncommunicative. Gave us the wrong address for the pickup and cost more money to send our courier there. Did not at all give clear info or a phone number to call in case there were issues. A very stressful customer experience.

2 days ago

SS

Every detail along with the structure matches perfection. The team provided helpful assistance while the live updates allowed me to participate in the creation process.

A day ago

BL

I was notified of a sale on an item I have been watching. I was able to go out and purchase it immediately. Very easy process.

Mar 12, 2025

SL

The rug I purchased met and exceeded all my expectations. I have never been so impressed with the quality of any rug I have EVER purchased. This rug is a work of art. I purchased the Afta-Beni Ourain rug. It is thick and so luxurious and exceptionally well made. The artist who created it is a master at her craft. I also contacted their customer support for a question regarding shipping. Excellent! Friendly, courteous, professional and made me feel like a valued customer. I have found my rug company.

Updated Feb 24, 2025

AB

This company offers a $49 report for an astrocartography analysis. Even though I gave them my correct birth information, they gave me an inaccurate report which was useless. I know it was incorrect because I've had an astrocartography reading with an astrologer in the past and know the basics of my chart. I was buying this to have the info in a report format. When I complained that the report was incorrect, they just said they don't offer refunds. They were not even willing to run the report again to correct the issue. When we buy things, we assume that we're getting what we pay for. This company did not care about me after they got my money. There is nothing on their site that says no refunds. They sent me the "terms and conditions" link AFTER I asked for a refund; it's not visible on the actual site menu. The astrologer "Alisa Mercury" doesn't even exist. It's just an AI-generated photo. I'm not using my real name with this review because I prefer to remain anonymous. The real name of this business is "SIA Pari Gallery" or astro-cartography.com. I told them I would report them to the Better Business Bureau and review them on Trust Pilot. Their reply below is just to save face. STAY AWAY from this company!

Apr 3, 2025

OP

Absolutely in love with their pieces! Great staff as well! Looking forward to see what they come up with next!

Dec 16, 2024

JO

Please don't order any item from the website. They just canceled my order after waiting for 7 weeks They don't have a proper customer service and only responds to emails.Please buy from a reputable furniture store.

Sep 28, 2024

JS

Amazing quality and people

Nov 28, 2024

TD

I wanted to try out two sofas and asked by email for a dealer in my region who had one or both in their exhibition. The answer was a list across Europe. Of course I don't want to work through the entire list. Does Eichholtz have any computers? I didn't receive a reply to my second email. I'm more cautious about spending a five-figure amount on furniture with a company when customer service is so poor. too bad.

Oct 12, 2024

EF

Very convenient.